Debugging Debtors and Creditors Reports

Follow these steps to validate and debug problems with debtors and creditors reports.

• Check that totals of bill/invoice header and line balances match each other.
  • If they don't match, find specific transactions that do not match and review the data. The calculation of balance on either the header or the line may be incorrect.
• Run the reconcilation
  • Check that the total "Outstanding" amount matches:
    • Creditors: The sum of balances on bill headers/lines including -ve balances for credit notes.
    • Debtors: The sum of balances on invoice headers/lines including -ve balances for credit notes.